Multi-Factor Authentication adds an extra layer of security beyond your password when accessing the Sevio System. Using MFA is crucial for complying with security regulations and protecting sensitive data.

It is possible to enable and disable MFA for your Account.


MFA can be:

Enabled on Personal Profile

To enable MFA for your Account:

  1. Go to the Profile section of your Personal Area.
  2. Select Edit.
  3. Enable the MFA method.
  4. Save.

Established by the Realm

Realm Owners can require MFA for all Users within their Realm.

You can see which Realm require MFA in the Realms section.

Even if only one of your Realms requires MFA, you'll need to use it for all Sevio Portal and VPN Client access.

To enable MFA for an entire Realm:

  1. Go to the Realms section and select the desired one.
  2. In the Parameters Submenu, click Edit.
  3. Enable the MFA method.
  4. Save.


If enabled, the MFA is required for:

Accessing Sevio Portal

If MFA is enabled, you'll need to enter a One-Time Password (OTP) code sent to your email during login.

Using the VPN Client

If MFA is enabled, you'll need to click a verification link sent to your email during the VPN connection process.