To provide assistance, Sevio Support uses Splashtop, an application that enables a remote connection to your device.

To start a support session, please follow the steps below:

  1. Open the link: https://my.splashtop.eu/sos/packages/download/PJZ3JK7X3J3KEU.
  2. Download and run the file. No installation is required.
  3. Provide the 9-digit session code to the operator to allow the connection.